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"Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment"
by Norman E. Fowler

When companies consider implementing a Design for Lean Six Sigma (DfLSS) program, they often rely on a content and deployment “recipe” similar to their DMAIC Lean Six Sigma program. Though this might work for some companies and situations, we concluded that for Xerox replicating our DMAIC deployment would not meet our company culture, Voice of the Business and Voice of the Customer needs. This book outlines how Xerox took an unconventional approach to their Design for Lean Six Sigma content and certification development as well as overall corporate-wide deployment. It captures detailed descriptions of the series of program activities, decisions and lessons learned from our development and deployment of our successful Design for Lean Six Sigma initiative.
Read excerpts from the Design for Lean Six Sigma book by clicking here.
Read posted reviews of "Lessons Learned from an Unconventional Design for Lean Six Sigma Deployment" by clicking here.
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